I received a link to survey monkey via Southern Entrepreneurs this week whereby Winchester City Council were asking for feed back on services to business. One of the services they claimed was the collection of business rates.
I thought this was a little bizarre, surely a service has to deliver value to the receiver of the service and collection of a tax hardly qualifies as adding value. Are they scratching around for services to claim; is this naivety or a simple case of not thinking things through?
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