This is a blog about business architecture business design,change management and general comments/observations about management
Wednesday, 8 August 2012
Which One of Kipling's Friends is the most important to the business architect?
Which One of Kipling's Friends is the most important to the business architect? This question was asked of me the other day by a delegate on a training course.
"I keep six honest serving-men
(They taught me all I knew);
Their names are What and Why and When
And How and Where and Who."
After some thought I concluded that "WHY" was the answer.
On the basis that if a business architecture doesn't have a motivation to its construction it therefore doesn't have a linkage to its strategy. An architecture with no strategy is an architecture to nowhere.
Linkage from strategy in a traceable and obvious pathway from strategy through a business architecture an onwards through to a route map is key. Business architecture is part of the change process, a flow or a cycle, not an independent thing. In fact linkage in both the directions is frequently missing in many presented business architectures. Linkage is key. All target operating models should demonstrate good linkage.
Purists may say "but an architecture is just how bits of the business join together"; but in my view how an architecture that is driven by motivation the why and then also how it will be deployed via the implementation road or route map is the job of a good business architect. The business architect may well have to work in partnership with strategy or implementation people but he or she should influence the whole story.
Let us also not forget that these questions represent the definition of the columns in the well known "Zachman Framework".
Monday, 6 August 2012
Is collecting tax a service?
I received a link to survey monkey via Southern Entrepreneurs this week whereby Winchester City Council were asking for feed back on services to business. One of the services they claimed was the collection of business rates.
I thought this was a little bizarre, surely a service has to deliver value to the receiver of the service and collection of a tax hardly qualifies as adding value. Are they scratching around for services to claim; is this naivety or a simple case of not thinking things through?
I thought this was a little bizarre, surely a service has to deliver value to the receiver of the service and collection of a tax hardly qualifies as adding value. Are they scratching around for services to claim; is this naivety or a simple case of not thinking things through?
Sunday, 24 June 2012
Public Course Harben Newport Pagnell
Just finished delivering a public offering last week of our Business Architecture course to six delegates at Devere Harben conference centre , Newport Pagnell.
We had a mix of independent contractors and permanent employees from a well known health care provider and the mix was useful from all points of view, avoiding the potential insular discussions one sometimes gets in delivering courses in house. We had business architects, business analysts and technical infrastructure architects all who contributed well and made for a rich and dynamic learning experience.
It was interesting to see the growing number of tablet devices used by delegates who use them to capture notes and refer to documents among other things.
Every course seems to result in more technology like this being deployed and I thought afterwards that there must be some mileage in communicating business architecture, particularly Target Operating Model depictions, in a more exciting format than basic word and power-point documents and decks.
With the ever present challenge of communicating the right view to the right stakeholder a touch screen device with multiple branching links and potential views of the core business architecture seems a good potential for some development.
We had a mix of independent contractors and permanent employees from a well known health care provider and the mix was useful from all points of view, avoiding the potential insular discussions one sometimes gets in delivering courses in house. We had business architects, business analysts and technical infrastructure architects all who contributed well and made for a rich and dynamic learning experience.
It was interesting to see the growing number of tablet devices used by delegates who use them to capture notes and refer to documents among other things.
Every course seems to result in more technology like this being deployed and I thought afterwards that there must be some mileage in communicating business architecture, particularly Target Operating Model depictions, in a more exciting format than basic word and power-point documents and decks.
With the ever present challenge of communicating the right view to the right stakeholder a touch screen device with multiple branching links and potential views of the core business architecture seems a good potential for some development.
Wednesday, 13 June 2012
We asked them they delivered. BPMN in Concept draw
The business architect blog has been working with CS Odessa in asking for business modelling upgrades for their suite of graphically based tools and here is their first response. BPMN is a basic requirement in any process diagramming tool but nevertheless this shows their commitment to developing into an analysis tool set for professional business architects.
We will do a review on this tools set soon and see how it competes with things like MS Visio and how it complements things like IGrafx Flowcharter.
PRESS RELEASE: 13th June 2012.New Business Process Diagram Solution: Business Process Modeling Notation Made Easier than Ever.
We at CS Odessa (http://www.conceptdraw.com), developer of the industry leading cross platform business graphics and diagramming tool, ConceptDraw PRO v9, have released a new Business Process Diagram Solution, in the Business Productivity Area of the ConceptDraw Solution Park. The solution, using ConceptDraw PRO’s dynamic RapidDraw feature, allows you to build diagrams in an instant and is available for download at no charge to current owners of ConceptDraw PRO v9.Business Process Modeling Notation (BPMN) is a set of standard symbols that allow you to create a graphical view of a business process. The symbols were developed to help users develop standard, unified structure of processes, and any messages shared between these processes.
As the business world becomes more complex, so must the processes that keep it running. What's more, with more participants involved in the running of a business, both from inside and out, it's important we have a unified modeling technique that can handle the interaction between these processes. BPMN is a visual tool for businesses and business process implementers. A critical focus of BPMN is that it is seen as critical for business users to easily read and understand business process diagrams.
BPMN is a process-oriented approach to modeling of systems; this sets it apart from UML which has a more object-oriented approach. With the addition of BPMN to ConceptDraw PRO, users have the capability of using either BPMN or UML to describe a process, depending on their needs.
Friday, 8 June 2012
Is business architecture design?
There seems to be unending debate on whether business architecture is about design or not. Some argue that design is about solutions and architecture shouldn't be about solutions. They say architecture should be purely about mapping the relationships between business components i.e. how the parts are constructed to make the business work.
The debates get quite heated at times and mainly stem from people speaking from their point of view within a role within a particular organisation; individuals are confusing role with definition of an approach or the discipline of business architecture.
The basic issue is that business architecture is not succinctly defined and in fact I am quite OK with that as the important thing is the value it adds not what it is called or what its scope is - outcomes are key here.
A business architecture as such, as an artefact, does represent how components are joined together to make the business work but business architecture as discipline is somewhat varied depending on where you sit.
As a discipline it is about translating strategy into operational reality. Its scope varies from place to place in role terms, but that is a different matter. Strategy partners, business architects and solution architects all do sections or multiple sections of business architecture; they apply business architectural techniques.
So does business architecture embrace design?
Well yes I think it does as it is part of the overall process of defining change. Does it matter that this might upset the purists? Well not really as long as the client is happy with the outputs and sees business architecture in a good light then that is fine by me.
Lets face it a static set of diagrams - a business architecture- has little perceived value to stakeholders whilst a well articulately change road map with traceability from strategy to solutions has considerable value and value is key.
The debates get quite heated at times and mainly stem from people speaking from their point of view within a role within a particular organisation; individuals are confusing role with definition of an approach or the discipline of business architecture.
The basic issue is that business architecture is not succinctly defined and in fact I am quite OK with that as the important thing is the value it adds not what it is called or what its scope is - outcomes are key here.
A business architecture as such, as an artefact, does represent how components are joined together to make the business work but business architecture as discipline is somewhat varied depending on where you sit.
As a discipline it is about translating strategy into operational reality. Its scope varies from place to place in role terms, but that is a different matter. Strategy partners, business architects and solution architects all do sections or multiple sections of business architecture; they apply business architectural techniques.
So does business architecture embrace design?
Well yes I think it does as it is part of the overall process of defining change. Does it matter that this might upset the purists? Well not really as long as the client is happy with the outputs and sees business architecture in a good light then that is fine by me.
Lets face it a static set of diagrams - a business architecture- has little perceived value to stakeholders whilst a well articulately change road map with traceability from strategy to solutions has considerable value and value is key.
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